Author: Nick A. Rojas

5 App Store SEO Tips to Increase App Downloads

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Editor's Note: Nick Rojas is a freelance journalist who has written for Entrepreneur, TechCrunch, and Yahoo. Today he joins us to discuss App Store SEO techniques that can increase your downloads and app revenue.

 

App Store Optimization (ASO) is an essential element for growing the success of your mobile apps. If you're bringing a new app to market, or need an ASO update, you can certainly increase your downloads with a little App Store SEO.

Publishers and developers often believe that their latest app is the perfect new utility, game, or source of information for the public. But in truth, there's probably already an app like yours in Google Play or the Apple Store. It may not be half as good as the product you've developed, but with an extended history and presence, it will be more easily discovered by users.

In fact, there are more than 6.5 million apps ready to be installed across the major app stores. According to Think with Google, the average number of apps a mobile user has in his or her smartphone is 36, and only 26% of them are used on a daily basis.

How do you get your app to stand out among millions, and achieve daily use with your audience? Apply these app store SEO tips, and you'll be well on your way -

1. Have an Eye-Catching App Icon

Icons are often a second thought when it comes to marketing an app, but this is a tremendous mistake. People are motivated by images, and your icon is often the first exposure they will have to your product. So what better way to entice mobile users than putting in the effort to design a catchy icon?

Tayasui Sketches Pro is a great example of an app with an eye-catching icon. Not only is it powerful and interesting, but it's relevant to the app's function. Users browsing an app store will quickly recognize what the app does, and why it might suit their needs.

2. Make the Most of Your Title Tag

The second most valuable app store SEO tactic is a title tag that sells. To maximize rankings with ASO, you want to ensure your app title is as enticing as your website’s <title> tag.

First, make sure your branding is front and center. This includes your app name, followed by a short description with your top keywords. For the Apple App Store you will have 30 characters to work with by fall of 2017. Google Play allots 50 characters.

Photo Editor Movavi makes good use of their app title. They ensure their branding is first with primary and secondary keywords, “Remove Objects & Enhance” following it up. Those keywords should link up with photos for user search queries.

3. Develop a Robust App Description

The biggest mistake many app publishers make when bringing a new app to market is not having a robust description that tells potential users exactly what they need to know. Like website SEO, you should make your above the fold content descriptive, following it with an information-packed, authoritative description below.

Terpy is a good example of how to offer a service, fulfill a need, and build trust. You want your title to lead app store browsers to your app, an icon that makes them click, and a description that makes them install.

4. Use Actionable Graphics

If you browse an app store, you may notice a number of apps with simple screenshots showcasing their features. This is great, but you should take your images one step further by creating actionable graphics.

To improve your install chances and increase your user base, take screenshots of your app in action, then add arrows, text, and other exciting, actionable images to highlight certain features.

SimCity™ 4 Deluxe Edition combines compelling text with eye-catching images. This gives potential users a better idea of how they can navigate and use the app, essential for increased installs.

5. Take Keyword Optimization to the Next Level

Like SEO, keyword optimization for your app is a very important element of ASO. In fact, keyword optimization is slightly harder for apps since you have limited space to place them.

For instance, a user may only see the first 600 or so characters of your description on their mobile devices. Another key factor in ranking when optimizing app keywords is that the first 167 characters are the most important, according to Mobile Action.

World of Tanks Blitz shows 220 characters above the fold and uses some very good keywords. In fact, the keyword “award-winning” nets in upwards of 1.7 thousand searches per month in the U.S. alone.

App Store SEO Keyword tips include . . .

  • Find keywords with a large monthly search volume
  • Ensure you are not trying to rank with keywords big companies are already ranking for
  • Make your top keywords a priority
  • Don’t use spaces between keywords; instead commas instead

Bonus Tip: Always Track Your Analytics

It's vitally important to track your app analytics, just like you would for your website. With the use of mobile SDKs you can implement services like Google Analytics for your app to keep track of important KPIs. You can also maximize your ASO efforts with SDK services for analytics, marketing, and more.

It does well to remember that ASO also serves profit benefits - the more users you have, the more in-app ads and purchases you can use and make. Employing the above app store SEO tips and tracking them via analytics will ensure you get the installs, user base and funds that your app deserves.

Learn more with these related OMI classes:

 

Mobile Consumer Insights: How People Spend Their Time on Mobile

SEO For Business Owners

Data and Analytics: Web Analytics

Visit the Online Marketing Institute to browse over 400 classes in the digital and social media marketing space.

 

 


How to Improve Customer Acquisition Using Artificial Intelligence

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Editor's Note: Nick Rojas is a freelance journalist who has written for Entrepreneur, TechCrunch, and Yahoo. Today he joins us to discuss how AI is changing the way that businesses acquire customers, and how to use it.

 

Every company needs new customers to grow, and anyone running a business knows that it takes time and planning to attract them. However, thanks to the growth of artificial intelligence, customer acquisition is getting a little bit easier.

AI is advancing and isn’t expected to slow down anytime soon: between this year and 2022, the AI market is expected to grow 62 percent, by a value of $16.06 billion. Marketers and businesses are wisely taking notice and implementing AI into their customer acquisition strategies.

With the right methods in place, AI can revolutionize your acquisition funnel, saving you time and money in the process. Let’s take a look at how this can be done.

Chatbots

Chatbots are a hot trend in tech marketing circles. You’ve probably interacted with them numerous times, even if you didn’t realize it.

Siri, Cortana, Google Assistant, and Alexa are all chatbots. You may find this confusing, since chatbots are usually thought of in very narrow terms. In reality, any AI which interacts with customers using natural human speech can be thought of as a ‘chatbot’.

So why are they such a big deal for customer acquisition? It’s simple: chatbots simplify the user experience and enhance customer support.

Simplified Experience

Consumers are more likely to buy your products if you remove barriers to entry. To remove those barriers, you need to facilitate an environment where moving from acquisition to decision is painless.

This is exactly what chatbots accomplish. Take for instance bots that live on Facebook Messenger, allowing customers to ask questions and buy products on-the-fly. If consumers become interested in your business through a social media page, they can do research and make a decision without ever leaving the application.

In this case, the chatbot enables your customers to act on a whim, moving them seamlessly from curiosity to a product purchase. In the long-run, ease of use and access streamlines your funnel, leading to more sales and consumer interest.

Customer Support

Chatbot customer support helps retain customers that you’ve already done business with, and thereby improves your brand reputation, which can attract new customers in turn.

AI allows companies to offer versatile 24/7 support to their customers. If a problem arises while your staff is away, your chatbot is always ready.

Advances in Artificial Intelligence enable chat bots to gather information about a problem, offer solutions, and also transfer the problem to a human when it’s too complex. Simple issues can be resolved on-the-spot without intervention, leaving the most important problems for your personnel to handle, with all the pertinent information collected and ready for review.

No matter how a problem is resolved, customer support chatbots enhance the customer experience while saving time and money.

Predict Consumer Behavior

Attracting new customers means understanding consumer wants and needs. AI helps this process by predicting consumer behavior on the basis of existing information.

Artificial intelligence is routinely used by companies like Salesforce to mine and process large data sets of customer information such as preferences, shopping habits, and comments left on your social media pages. Using a process called semantic analysis, AI can understand human context and intelligently guess how a person feels about a product or service based on their interactions with your company.

You can then use this information to tailor marketing strategies that target new customers. Essentially, the AI gives you a list of your product’s greatest strengths and weaknesses relative to your audience.

Is your product getting lots of views on social media? Then you should capitalize on social media.

Is your idea unique to a specific market? Then hit that niche with your advertising.

Chatbots and predictive behavior analysis streamline your customer acquisition process while also saving you time and money. As Artificial Intelligence continues to revolutionize online customer acquisition, the best time to get started is now!

Learn more with these related OMI classes:

Increase Lead Generation Quality, Conversion & Velocity

Mastering the Facebook Sales Funnel

Testing, Behavioral Analytics & Metrics Best Practices

 

Visit the Online Marketing Institute to browse over 400 classes in the digital and social media marketing space.

 


10 Ways to Amplify Content Promotion Strategies

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Generating content is the first step in engaging your audience, but your job isnt quite done once the content is out there. In order to get the most out of your content, you need to understand how to market what you have. Employing content promotion strategies can help boost your reach. Here are 10 ways you can expose your content to more prospects.

1. Ask For Contributions from Top Influencers

By publishing content, you automatically leverage the attention of your existing audience, but tapping into a bigger influencers larger base can open up your content to a wider crowd. How do you do this? Simply cite and link to top influencers when applicable. When you mention these influencers, you have a good chance of getting them to share the content, thereby exposing it to their audience.

Related Class: Finding Influencers to Amplify Social Reach

2. Give Those Influencers Meaningful Incentives

If you hope for an influencer to share your content, you must be prepared to give something in return. Give influencers an incentive, whether its a promotion or a product review, or any other form of mutual exchange. In turn, they are much more likely to help build your audience by sharing content on their platform.

3. Engage Niche Communities

It would be great to achieve mass appeal across a wide range of audiences, but that’s not how you should focus your attention. Instead, focus on the smaller segments that your content appeals to most. You might have content that specifically appeals to online marketers or the tech community; if thats the case, seek out places where these people tend to gravitate, and stay active in those communities.

4. Using the Skyscraper Technique

One way to create content with a built-in audience is to use the skyscraper technique. The idea behind this method is to find the best content thats already published by your competitors and build on it. Any content can be improved on with better design and more in-depth material. This isn’t the same as plagiarism, or spinning: borrowing ideas and making them better isn’t stealing. It’s how all writers, artists, thinkers and innovators thrive.

5. Create Hero Content

Rather than focusing on quantity of content, work on bigger and better content. Concentrate on producing resources that can be marketed and promoted, and spend the effort getting it out to the community.

Related Class: Creating and Curating Content People Love

6. Use Native Advertising

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Native advertising is paid content that fits into the standard structure of a site. Native advertising usually performs better than something like a banner ad, as long as it doesnt come off as pushy, or clash with the tone of your site.

7. Use Broken Links to Your Advantage

When you write powerful content, find other sites that have linked to similar articles, and identify those with broken links. You can use extensions to identify sites with broken links or broken redirects. Then, contact the staff to suggest your article as a replacement for the broken link or redirect. It may sound counter-intuitive, but it works. If they agree, that backlink will help your SEO for that particular page, thus improving the visibility in Google’s organic results for that article.

8. Buy Niche Property

If you are already a large Internet business, buying niche property is a viable option for you. While obviously an expensive prospect, acquiring an existing site that focuses on your market is a great way to quickly expand your platform and get your content out to the right audience.

9. Give Incentives to Sharers

Contests and access to exclusive content are both great ways to increase your audience’s engagement. If you provide them something in exchange for sharing your content, you can gain considerable growth directly from that incentive.

10. Use Snip.ly

Snip.ly is a tool for creating banners on the bottom of your content that links to other articles and resources on your site. This is a great way to keep site visitors around longer, which helps garner clicks and improve usability metrics.

Content promotion strategies can significantly boost your audience reach, which means more clicks, leads and sales. While I’ve touched on a number of these methods, don’t get overwhelmed: dedicating yourself to just one or a few can have a big impact.

Nick Rojas is a self-taught, serial entrepreneur who’s enjoyed success working with and consulting for startups. Using his journalism training, Nick writes for publications such as Entrepreneur, TechCrunch, and Yahoo. He concentrates on teaching small and medium-sized enterprises how best to manage their social media marketing and define their branding objectives.

Want to learn more about any of the subjects mentioned above? Here are some relevant classes: Finding Influencers to Amplify Social ReachContent Marketing Strategy for Social MediaCreating and Curating Content People Love

Visit the Online Marketing Institute to browse over 400 classes in the digital and social media marketing space. Ready to start learning? Sign up here here!

 


5 Ways Online Team Training is Better Than In-Person

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Online team training is vital to your team’s effectiveness. The digital era has ushered in a compelling focus on online team training, offering more value on the whole than  traditional training methods. Benjamin Franklin said it best when it comes to investing in your team:“An investment in knowledge pays the best interest.”

In a 2015 survey with more than 200 participants, one-third of employees said that their companies’ training strategies were not productive. Another third of those participants said that company training is not interesting or engaging.

But marketing strategies continue to change, and employees that stay up-to-date on those changes will certainly be more effective. To stay up-to-date requires training. The equation is actually quite simple: effective and engaging training methods equate to a more effective team.

Your team may be lacking the training necessary to make moves in your unique industry. According to HR Professionals Magazine, “The U.S. Bureau of Labor Statistics found that employers with fewer than 100 employees provided only 0.8 hour – that’s only 12 minutes of manager training per six month period.”

Online team training is all-encompassing. In addition to gaining skills, your employees can brush up on product knowledge and access important resources via online training as well. This puts your workforce ahead of the competition, ultimately enhancing your company’s bottom line.

From startups to industry leaders, online team training is essential. Last year, L’Oreal, the leading cosmetic company in the world, took online team learning to the next level: they utilized the Massive Open Online Course (MOOC) model to train 160 of their employees.

Your workforce has become mobile, and your team training program needs to follow. Let’s take a closer look at how online team training is more effective than traditional hands-on methods.

  1. Online Team Training is Cost-Effective and Employee Compatible

Online team training is more cost-effective than traditional training. When you keep your employees engaged, they are more likely to stick around. Your team is an investment, and your team training strategy should reflect and protect that investment.

A 2014 survey by Gallup found that, “The bulk of employees worldwide -- 63% -- are ‘not engaged,’ meaning they lack motivation and are less likely to invest discretionary effort in organizational goals or outcomes.”

A mandatory training course that takes your employees away from projects they need to get done will only decrease morale. And when morale is low, employees tend to move on. The value of training your team effectively will subsequently help your retention efforts, according to USA Today Money.

People’s attention spans are also decreasing, according to Learning Solutions Magazine. The publication notes that, “Current researchers argue that the average attention span of American adults has dropped and it is limited to 20, 10, or even five minutes.”

Finally, online team training is easier to swallow for many employees. Many effective online training modules run for a maximum of 15 minutes. This helps employees stay focused; two hour long in-person training sessions just won’t cut it anymore.

  1. Online Team Training Bridges Gap with Mobile Apps and Gamification

Online team training has introduced exciting new ways for employees to learn, such as gamification. The PowerPoint training days may very well be dead - your team wants their training to be fun and engaging, similar to their online lives. Online team training essentially bridges that gap, by using what employees already love and are familiar with.

Treating online training like traditional methods will therefore yield the same ineffective results, according to Training magazine.  Virginia state performance support coordinator and instructional designer Sherri Dosher,  says, “If an organization simply puts PowerPoint bullets online, the end result will still be death by PowerPoint. It’ll just be DOA at the computer versus the classroom.”

In an effort to combine what employees already know and love with online team training, companies are using mobile apps and gamification as tech resources. Integrating gamification is making online team training more engaging than ever.

Jiffy Lube learning and development manager Ken Barber,  says, “More graphics, more videos, more voiceover, more knowledge checks, and fewer word slides will make the course engaging and fun for the students.”

Combining mobile apps with online team training will also increase effectiveness for your employees and business. A 2015 study by Global Workplace Analytics found that 25 percent of U.S. employees work remotely in some form. With so many of your employees connected and on-the-go,  keeping them plugged-in to online training via apps will only increase effectiveness.

  1. Many Company Topics are Simply Geared for Online Team Training

Online team training offers simplicity when it comes to many business topics that  are simply geared towards an online platform. Compliance-based courses such as software technical skill building on Office, Java, etc., and HR required training like sexual harassment courses can be easily tailored for online access.

Online team training can also be implemented for new hires. A series of courses can help new employees get up to speed faster, allowing assimilation into the team dynamic more effectively, according to employment solutions platform TrainingToday.

“Repetitive content, especially for new employees in a high turnover environment, is ideal for e-learning,” says Ken Barber. “While these could be taught in an ILT class, the information is easily communicated in an interactive e-learning course.”

Verizon is another company that effectively  uses online team training to its advantage. Via VerizonTech IT, the communications company offers knowledge-based courses online to deliver information consistently. And they do it across multiple channels, focusing on the end-user’s pace.

  1. Online Team Training at the Micro-Level Keeps it Simple

One major pitfall of hands-on training is the risk of over-training. A Sales Performance International report warns about the ineffectiveness over-training has. The study finds that multiple day training sessions could cause  50 percent of information to be forgotten within five weeks.

Massive amounts of information via marathon in-person training sessions are simply no longer effective. Overtraining leads to more employee stress, poor cost-benefit ratio, and a loss of interest, according to Houston Chronicle. Online team training, however, has picked up where traditional methods  have failed.

TED Talks are an excellent example of effective micro-level online team training. Through TED, you can access industry leaders and learn a variety of topics in short 15 to 20 minute increments. This allows information to be processed in a more meaningful way, keeping you and your team engaged.

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  1. Online Team Training Offers Freedom and Flexibility

Research suggests that 47 percent of employees want freedom and flexibility in their company training. Online team training serves those in need of just that. With the mobile workforce on the rise, companies are taking a hard look at how they implement training programs.

A 2014 survey by the Association for Talent Development found that 16 percent of the 340 companies surveyed use “at your own pace” online training. Not allowing employees to learn at their own pace can be counterintuitive. Employees who do not learn at their own pace often rush through training and simply brain dump what they’ve learned in a short period of time.

Interestingly, a 2015 Harvard Business School study found that those who reflected on learning tasks performed at higher rates with higher material retention. Online team training that emphasizes freedom and flexibility will certainly be more effective. Employees will not be as inclined to rush through training if they know they can do it in parts.

Online team training clearly offers more value to your employees than traditional in-person training. From marketing to the art of negotiation, your team can gain invaluable business assets such as planning, strategizing, tactics, techniques, and software development, among other skills needed in an effective workforce. Implementing a cost-effective and flexible online team training program is powerful strategy to increase employee output and expand your bottom line.

Nick Rojas is a self-taught, serial entrepreneur who’s enjoyed success working with and consulting for startups. Using his journalism training, Nick writes for publications such as Entrepreneur, TechCrunch, and Yahoo. He concentrates on teaching small and medium-sized enterprises how best to manage their social media marketing and define their branding objectives.

Want to learn more about any of the topics discussed in this article? Visit the Online Marketing Institute to browse over 400 classes in the digital and social media marketing space. Ready to start learning? Sign up here.